Question 1

What counts as a credit?

Accepted Answer

Each article generation costs 100 credits. AI editing sessions (rewrites, expansions, tone adjustments) cost 5 credits each. Brand analysis and SEO optimization are included in the article generation cost.

Question 2

Can I try Elevor before subscribing?

Accepted Answer

Yes! Every new account gets 300 free credits (enough for 3 full articles) with no credit card required. This lets you test the full workflow before committing.

Question 3

What happens if I use more than my included credits?

Accepted Answer

Any usage beyond your monthly credits is automatically billed at $1 per 100 credits. No need to purchase credit packs—extra usage is simply added to your next invoice.

Question 4

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. You'll retain access to your credits until the end of your billing period. There are no cancellation fees or hidden charges.

Question 5

Do unused credits roll over?

Accepted Answer

Currently, unused credits do not roll over to the next month. Your monthly credits are designed to give you plenty of room for consistent publishing.

Question 6

Do you offer refunds?

Accepted Answer

If you're not satisfied within the first 7 days of your subscription, contact us for a full refund. After that, you can cancel anytime but refunds are not available for partial months.

Question 7

Is my content used to train AI models?

Accepted Answer

No. Your brand data and generated content are never used to train AI models. Your information remains private and is only used to deliver the service.

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Frequently asked questions